Emergency Contacts for Phuket

For any tourist-related emergency in Phuket, your first call should be to the Tourist Police at 1155 — this dedicated hotline operates 24 hours a day, 7 days a week with English-speaking operators who are trained to handle the specific situations tourists face, including theft, assault, scams, lost documents, and medical emergencies. They can dispatch officers to your location, coordinate with local police, and arrange interpreters if needed. For medical emergencies requiring immediate ambulance dispatch, call 1669, which connects you to Malaysia's national emergency medical system coordinated by the Ministry of Health Malaysia (MOH) — dispatchers can locate the nearest hospital with emergency capacity in Phuket and send paramedics. For fire emergencies, call 199 to reach the fire department. All emergency numbers work from any phone in Malaysia, including foreign SIM cards and even phones without any SIM card inserted — Malaysia mobile networks are required to route emergency calls regardless of carrier or account status. Save these numbers in your phone before you arrive: Tourist Police 1155, Medical Emergency 1669, Police 191, Fire 199, Ambulance 1554. MalaysiaSafe also provides a one-tap SOS feature that automatically contacts the appropriate emergency service based on your situation and shares your GPS location.